PREMIER GUEST TRACKING

Solve your Guest Relationship Management challenges with Netoria Technologies!

 

• Personalizes guest service for your highly valued patrons.

• Higher visibility of service levels for premier guests.

• Minimizes wait time for your premier guests.

• Reports allow you to evaluate how long it took for the guest to complete transactions.

• The system will yield happier guests.

• Better control over your guest relationship management operation.

 

For industries such as hospitality, banking and retail, premier guests have high expectations for the personalized service they receive and the competition to provide services to these highly valued guests is increasing.

 

It is important to go above and beyond the norm to maintain a high level of service to these premier guests.

 

Netoria’s Premier Guest Tracking Solution helps you provide prompt and personalized service to these special guests without requiring them to identify themselves. The system automatically detects the arrival of a premier guest and immediately alerts designated guest relationship personnel via Pop-up Screen, SMS or Email, who will personally greet the guest as he or she walks in. The alert will provide guest name, Account ID, photo, time of arrival, history, recent transactions and any other relevant information.

 

Strategically placed RFID readers throughout the property can monitor the location of the guest while they are inside the facility.

 

Once the guest leaves the facility, the system logs the exit time.

 

Features

 

• No restrictions on how the guest can carry or store the card. The card could be inside a wallet, purse, pocket or anywhere else.

• As a guest arrives at the door, a pop up screen will alert designated personnel of his/her arrival.

• The alert can display any type of information that needs to be presented at that location. Additionally alerts can be sent via SMS or Email.

• As a guest departs, his/her exit time will be captured by the system.

• Customized reports provide vital information such as each guests total time spent at the Branch.

 

Not All RFID Solutions Are Created Equal

 

Extensive R&D and years of experience have molded our software into the world-class RFID application it is today. Our goal is to make RFID applications that are intelligent, easy to use, reliable and affordable.

 

This is just the tip of the iceberg of what our solutions can do. When it comes to the functionalities required for a robust RFID Guest Tracking solution, we literally thought of everything.

Netoria's Premier Guest Tracking, another great product from Netoria Technologies. There’s nothing like it.
100% of what you want.

Simple to use. Simple to maintain. No barriers. No complications.

 

For more details of our solutions, please contact our Sales department.

(877) 281-9705